Came, saw and... sold out? Now you have one more chance to potentially get the item you want.

Came, saw and... sold out? Now you have one more chance to potentially get the item you want:

Please click on the size that is sold out. Here, you can enter your e-mail address and confirm it by clicking “SEND”. If the item you want becomes available again the next 30 days, for instance due to returns made by other customers, we will inform you via e-mail straight away. But be careful! The first person to click will be the first person to get, so act fast!

Imagine that you’re in one of our shops. You’ve found an item you like, put it in your shopping bag and go to the checkout to pay for it. That’s exactly how the online shop works. The shopping bag is your personal carrier bag.

Imagine that you’re in one of our shops. You’ve found an item you like, put it in your shopping bag and go to the checkout to pay for it.
That’s exactly how the online shop works. The shopping bag is your personal carrier bag.

Are you still not sure about a certain item and want to put it aside in the shop to think about buying it later on? This is also possible in the online shop - with your own personal wishlist. But don’t leave it too long. Items in the shopping bag and on the wishlist are not reserved and are removed automatically after 7 days or if the item is no longer available.

To keep your shipping costs as low as possible, the minimum order value is EUR 24.

To keep your shipping costs as low as possible, the minimum order value is EUR 24.

Equal chance for all of our customers: we ensure that our styles can only be purchased in limited quantities, and that you, too, can receive your style in the desired colour, size and quantity. For this reason we have introduced a maximum order value of EUR 500.

High shipping costs spoil the fun of online shopping.

High shipping costs spoil the fun of online shopping. We know this, that's why the standard shipping fees only cost you EUR 4.99 (premium shipping: EUR 6.99; express shipping: EUR 9.99).

If you change your mind after placing an order, you can simply cancel it by contacting our customer service team and placing a new order with the items you want.

If you change your mind after placing an order, you can simply cancel it by contacting our customer service team and placing a new order with the items you want.


DIY!: Esprit Friends have another advantage: They can use My Esprit to cancel individual items or the entire order themselves.

Esprit is now making it possible for you, as a customer from an EU country, to order on the Esprit online shops of other EU countries as well.

Would you like to surprise your friends or relatives living in another EU country and send them a gift via the Esprit Online Shop?
Or is your favourite style no longer available in your size or colour, but is still on the online shop of a neighbouring country?

Esprit is now making it possible for you, as a customer from an EU country, to order on the Esprit online shops of other EU countries as well.

And it's as simple as this:
You select the styles you want and proceed to checkout. There you log in as a guest and complete the order as usual. Please note the following points:

- Enter your home address in your home country as the billing address, as usual. However, the delivery address must be an address in the country of the selected online shop.

-The shipping documents and automails will be sent to you in the respective language of the selected online shop you have selected.

- The VAT of the country in which you place the order applies.

- Since the order can only be placed as a guest order, e-points cannot be redeemed or collected, and vouchers cannot be redeemed if their use is linked to being logged in as a friend (e.g. birthday and welcome vouchers).

Who hasn’t experienced this before? You’ve just placed an order and then you suddenly remember that you urgently need another item. So you place another order quickly. So far, so good.

Who hasn’t experienced this before? You’ve just placed an order and then you suddenly remember that you urgently need another item.

So you place another order quickly. So far, so good.


However, when your orders arrive they are in two packages, when they would have fit in one.

We think this is far from optimal, both from the customer’s perspective and in relation to our carbon footprint.


That’s why we combine your orders and send them as one package whenever they are in a stage of processing that allows us to do so.

This saves resources and means that you don’t end up with a stack of unused cardboard boxes.


The decision as to whether multiple orders can be shipped in one package is made by our system shortly before shipping. Therefore, our warehouse employees and customer service employees cannot directly influence this decision.

Of course, you will receive information about whether your orders will arrive at your door in one package in your shipping confirmation.


There are no changes to the usual payment and returns processes.


Small tip: This approach can be used for the orders we send out to you, and to the returns you send back to us. You can send returns from multiple orders back to us in one package. However, please make sure that the relevant return documents have been filled in for each order.

On average, about 3-5 working days are needed for the arrival of your parcel with your favourite styles.

On average, about 3-5 working days are needed for the arrival of your parcel with your favourite styles.

After placing your order, you understandably want to receive your new Esprit styles as quickly as possible.

After placing your order, you understandably want to receive your new Esprit styles as quickly as possible.
Here is an overview of our different delivery options and costs as well as how long they take.

Standard delivery


Delivery is made by DHL. Your parcel will be ready for delivery and handed over the delivery company within 1–3 days of you placing your order.
We charge a delivery flat rate of EUR 4,99 for this service.


Premium


You want your parcel a little faster? Then you might want to consider upgrading to our premium delivery service for EUR 6.98.
Your order is prioritised in our warehouse and handed over to DHL either on the same day or the following day, depending on the time when the order was placed.
Same-day shipping for orders placed before 2pm from Monday to Friday.
Orders after 2pm on Friday or at the weekend will be dispatched on Monday.

Express

For anyone in a real hurry, we also offer our popular UPS Express delivery for EUR 9,99. With this option, we guarantee an exact arrival date for your parcel.
Order before midday from Monday to Thursday to receive your goods on the next working day.
Orders placed after midday or between Friday and Sunday will be delivered the day after next.


Regardless which delivery option you choose, you will always receive a delivery confirmation e-mail with a tracking link as soon as your order has left our warehouse. This lets you keep track of your parcel’s journey at all times.

Of course! To your own address, to your place of work, to your family or friends – you can freely decide where your package should be sent.

Of course! To your own address, to your place of work, to your family or friends – you can freely decide where your package should be sent.

This is very easy to do:

When placing an order when logged in as a Friend, click on “Change” in the “Your delivery details” field, enter your desired delivery address under “Deliver to a different address” and if necessary under “Add new address” and then confirm by clicking “Select”.

When placing an order as a new customer or without registering, simply click on “Deliver to another address” under “Your delivery details” and enter your desired delivery address.

It’s really important to us that you receive your package both quickly and intact. However, we need your assistance if this turns out not to be the case. Please send us photos of the damaged package. In case of an incomplete delivery, please send us a short note letting us know which items are missing.

It’s really important to us that you receive your package both quickly and intact. However, we need your assistance if this turns out not to be the case. Please send us photos of the damaged package. In case of an incomplete delivery, please send us a short note letting us know which items are missing.

You can send all required documents to the following address:

Esprit Online Shop
Stockholmer Allee 3
30539 Hanover
Germany

or, naturally also by e-mail (as a PDF-, PNG- or JPG-format attachment) to service@esprit.eu.

You can now have all the items you want delivered to numerous countries.

You can now have all the items you want delivered to numerous countries.

Simply select the right shop for your country and get shopping!

The following country shops are available:
www.esprit.de
www.esprit.at
www.espritshop.ch
www.esprit.nl
www.esprit.fr
www.esprit.be
www.esprit.co.uk
www.esprit.dk
www.esprit.fi
www.esprit.se
www.espritshop.it
www.esprit.es
www.esprit.cz
www.espritshop.pl
www.esprit.eu *
Please make sure that you enter a delivery and invoice address that corresponds to the respective country shop, otherwise the order cannot be delivered.


* Our EU online shop delivers to the following countries:
Bulgaria, Croatia, Estonia, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Portugal, Romania, Slovakia and Slovenia.

It is not possible to select a specific delivery date.

It is not possible to select a specific delivery date but if you place an order with the express service before midday (Mon-Thurs), your item will delivered the following working day.

Our staff and logistics partners do everything to make sure that your receive your items quickly and undamaged. Unfortunately exceptions cannot be ruled out even when you’re being really careful. So what should you do if use use the tracking link and notice a problem?

Our staff and logistics partners do everything to make sure that your receive your items quickly and undamaged. Unfortunately exceptions cannot be ruled out even when you’re being really careful. So what should you do if use use the tracking link and notice a problem?


1. You receive a dispatch confirmation but the status still reads “We are currently unable to confirm the status of your parcel. (…)” after more than 3 days.
Solution: This suggests that your parcel wasn’t scanned when it was handed over to our logistics partner. This means that it might be in the lorry but cannot be subsequently processed. In this case please contact our customer service straight away. They will immediately release your shipment from any payment obligations and can arrange a replacement delivery upon request (only with the payment method "credit card" as well as subject to corresponding product availability).
2. The delivery has been at a standstill with our logistics partner for more than 3 days with no further progress.
Solution: Your parcel has potentially been forwarded to the wrong distribution centre is now stuck there. Please contact our customer service straight away. They will immediately ask the logistics partner to investigate and put your parcel back on the right track.
Please talk to our staff about a replacement delivery if you need your items urgently.
3. Your parcel was delivered to a neighbour’s address but they don’t know anything about it.
Solution: It is very possible that the delivery agent has misspelt their name or address. Please report this to our customer service. Our staff will then send you a declaration of non-receipt. We can initiate investigations with our logistics partner as soon as we have received this completed declaration back from you. This helps us find out exactly where your parcel was delivered.



You can track your order easily and conveniently once your item has been dispatched.

You can track your order easily and conveniently once your item has been dispatched.

You’ll receive a dispatch confirmation that contains logistics partner’s logo. Click on it. A link will automatically open in your browser showing exactly where your package is.

Tip: Make the link a favourite in your browser. Then you won’t have to open the dispatch confirmation every time you want to see where the package is.

Are the items you ordered not what you imagined? Do you want to send them back? No problem! Simply complete the returns slip enclosed with your order and return it with the items you don’t want.


Are the items you ordered not what you imagined? Do you want to send them back? No problem!
Simply complete the returns slip enclosed with your order and return it with the items you don’t want.
We enclose a return sticker in every package so that you can return any items you don’t want free of charge. Stick it on the return package so that it is clearly visible and hand it in to your nearest post office ready for dispatch. 
Very important! Make sure you keep the delivery receipt until you have received a return confirmation from us. This receipt is proof of your return.


Just returned from a shopping trip and realised you’ve made a mistake? Annoying, because there’s no going back… Or so you thought! Even though there is no statutory right to exchange store items, we give you a limited right to exchange, even in the online shop. This period can vary from store to store, so it’s best to ask.

Just returned from a shopping trip and realised you’ve made a mistake? Annoying, because there’s no going back… Or so you thought!

Even though there is no statutory right to exchange store items, we give you a limited right to exchange, even in the online shop. This period can vary from store to store, so it’s best to ask.

Important: The item must be unworn, unwashed and still have its tags. You also have to have the receipt for an exchange. A statement from your points account is sufficient for Esprit Friends.

We process returns very quickly.

We process returns very quickly. As soon as your return package has been booked in, we do everything we can to make sure you get your money back as quickly as possible. We usually refund the amount on the same day.

You have 100 days from receiving your package to try on your items in the comfort of your own home and return them to us, free of charge.

You have 100 days from receiving your package to try on your items in the comfort of your own home and return them to us, free of charge.

In the unlikely event that this happens, simply contact our customer service and our member of staff will quickly send you a new one.

In the unlikely event that this happens, simply contact our customer service and our member of staff will quickly send you a new one.

To us it’s only natural that you don’t have to pay to return the items you don’t really want.*

It’s usual to order a selection of items to try on and only keep those you really like. To us it’s only natural that you don’t have to pay to return the items you don’t really want.*
*Due to logistical reasons you have to pay for your return in Malta and Croatia.

Return any items you don’t want to us within 100 days of receipt, free of charge, and simply place a new order if the items you want are available.

Return any items you don’t want to us within 100 days of receipt, free of charge, and simply place a new order if the items you want are available.

Contact our customer service if this happens and report it to a member of staff.

Contact our customer service if this happens and report it to a member of staff. They will then immediately contact the returns department to clear up any problems. You’ll then get a direct response from us.


You are not happy with the quality of an ordered stye and would like to submit a complaint? Doing this is just as uncomplicated as a normal shipment return.

You are not happy with the quality of an ordered stye and would like to submit a complaint? Doing this is just as uncomplicated as a normal shipment return.


Simply fill out the return slip that came with your order and place it with the items you would like to return. Instead of the return slip, you are also welcome to use the invoice copy of the order and mark the item you are returning on it.
We include a return sticker in every one of our parcels, which you can use to send back those styles that don't appeal to you, free of charge. Please stick this onto you return parcel so that it is clearly visible.
If you do not have a return sticker or an invoice copy handy, simply contact us; we are happy to send you the necessary documents.
Simply drop off your parcel, ready for shipment, at a post office branch.
Very important! Be sure to keep your proof of posting until you have received confirmation of return from us. This receipt confirms you delivered your parcel to our logistics partner.
Once we have received your complaint, the inspection can take up to 5 working days.
Should our inspection confirm a quality deficiency, we will refund the payment on the same day. Based on our experience, it can then take up to another 5 working days before the money is visible on your bank account.





The best thing to do is to go to the store where you bought the item and return it together with the receipt. As a Friend, your account statement is sufficient proof of purchase.

Are you unhappy with the quality of the item you bought in store and want to make a complaint?
The best thing to do is to go to the store where you bought the item and return it together with the receipt. As a Friend, your account statement is sufficient proof of purchase.

If this store is too far away or you’ve misplaced the receipt, quickly get in touch with us and we’ll be glad to have a look at alternative solutions.


The invoice amount will be charged to your Visa or MasterCard as soon as the goods have been dispatched to you.


The invoice amount will be charged to your Visa or MasterCard as soon as the goods have been dispatched to you.


You can pay securely and quickly by logging into your PayPal account.

You can pay securely and quickly by logging into your PayPal account. Your PayPal account is linked to your bank account or credit card meaning a direct payment can by made using PayPal.

Yes, that is possible. However, it is only possible if your order has not yet been dispatched.

Yes, that is possible. However, it is only possible if your order has not yet been dispatched.

First log into your Friends account. Your last order will be displayed under “Last order”. Once you select the order, you will see an option called “Redeem voucher”.

Simply enter the code and click on “Redeem voucher”.

You will then get a short overview of the order value and your discount.

We want to reward loyalty: that’s why Esprit Friends get 3% of the purchase value of every purchase credited to their Esprit Friends account in the form of e-points. One e-point is equivalent to one pence.

We want to reward loyalty: that’s why Esprit Friends get 3% of the purchase value of every purchase credited to their Esprit Friends account in the form of e-points. One e-point is equivalent to one pence.

Once you have 250 e-points or more, you can redeem them in the online shop – with just one click!
Simply click on “Redeem” under “Your payment methods".

And once you collect 600 e-points or more, you can choose to receive a paper e-points voucher sent to you by post. You can then redeem this either in the online shop or in our stores.

If you would like to redeem the paper voucher online, you can do so in four easy steps:
1. Click on the link under “Redeem e-points”
2. Enter the code under the scratch panel
3. Click on “Convert voucher”
4. Your voucher value will be converted back into e-points. Click on “Redeem” again.

You are rewarded for your loyalty here as well.

You are rewarded for your loyalty here as well.
As an Esprit Friend, you regularly take part in great promotions where you receive a direct discount on your order or individual styles.
You will receive a voucher code which you can enter in the checkout in the corresponding field during the order process and then click on “Redeem”. But be careful: promotions are almost always limited in time, so act fast!

As an Esprit Friend you are very special and, being very special, you also enjoy exclusive advantages with us.

As an Esprit Friend you are very special and, being very special, you also enjoy exclusive advantages with us.

Every time you purchase something in our Online Shop we give you something back. You buy your preferred styles, and we directly credit you a part of the purchase price in form of e-points.

Furthermore, we never leave our Esprit Friends out in the cold with the product selection either. You receive exclusive product recommendations, meaning you never miss out on a current trend again.

And while others pay the full price, our Friends are regularly invited to great discount campaigns, where their shopping bag certainly is maxed out, but not their credit card.

But pssst! Of course this only happens if we are Friends. ;)

As an Esprit Friend you are very special and, being very special, you also enjoy exclusive advantages with us.

FOR ALL FRIENDS 


Up to 3% bonus
You can collect 3 e-points worldwide for each Euro of your purchase in the e-shop or in participating stores and 1 e-point in the outlet.

Welcome gift
For your first purchase you’ll receive a 10 € voucher and your personal Friends card. *

Your personal Friends account
A personal account gives you an overview of your orders and e-points.

Birthday surprise
A Friend’s birthday is also a special day for us. You’ll have a little surprise to look forward to!*

Private sales
You’ll be invited to exclusive events such as our private sales.

Inspiration
You’ll regularly receive info on the newest trends and individual styling tips.

Customer service and complaints
The online returns centre supports you with order problems and returning your order.

#EspritFans benefit when it comes to e-points
Follow us on Facebook and Instagram and receive extra e-points.


 ON TOP FOR GOLD FRIENDS 



Welcome gift
For your first purchase you’ll receive a 15 € voucher and your personal Friends card. *

Birthday surprise
A Friend’s birthday is also a special day for us. You’ll have a little surprise to look forward to!*

VIP shopping
Get ready for invites to our shopping highlights of the season.


ON TOP FOR PLATINUM FRIENDS 



Welcome gift
For your first purchase you’ll receive a 20 € voucher and your personal Friends card. *

Birthday surprise
A Friend’s birthday is also a special day for us. You’ll have a little surprise to look forward to!*

Tailoring service
With the tailoring service, you can get your favourite pieces tailored precisely to your mesurements.**

VIP shopping
Get ready for invites to our shopping highlights of the season

Professional style consulting
Get personal consultation on the newest trends and styling tricks.


* We need your email address to provide you with this service.
** Does not apply to reduced products, outlet products and only for items above € 30. We are happy to accept your alterations in Esprit stores within 30 days of purchase on presentation of your Esprit receipt. Items to be altered can only be submitted in stores and the service is only open for Esprit and ecd products. Alterations to a completely different garment size will not be accepted. We are happy to accept goods purchased in the e-shop at all Esprit retail stores. Find your nearest one using our store finder. Subject to change.
















.




Becoming an Esprit Friend is so easy!

Becoming an Esprit Friend is so easy!

In the online shop, simply add your desired items to the shopping basket as usual and go to checkout. There, select “register” and complete your order as usual. If you are not ordering anything but still want to become an Esprit Friend, clock on the “Friends” header in the online shop and then on “LET’S BE FRIENDS” and enter your personal details under “No Friends accounts?”.
You will receive your Friends card by post around 4 weeks after registering.

Of course you can also become an Esprit Friend in our Esprit stores:
fill out the Esprit Friends form in store and receive your Friends card by post.

One e-point is equal to one pence. For instance, if you purchase something from us for EUR 100 we’ll credit EUR 3 worth of e-points to your Esprit Friends account. It’s that simple.

You found the item you want online and we know your e-points have been well earned! You receive 3% of the value of your purchase directly credited to your Esprit Friends account (outlet 1%) for each pound paid. One e-point is equal to one pence. For instance, if you purchase something from us for EUR 100 we’ll credit EUR 3 worth of e-points to your Esprit Friends account. It’s that simple.

We’ll send you your very own Friends card as soon as your register as an Esprit Friend. The whole Esprit World is at your feet once you’ve received your card! Simply hand over your card at the checkout or enter your Esprit Friends number when making a purchase in our online shop. Your login password is initially always your date of birth, without anything in between (e.g. 01012000).

There’s only one thing easier than collecting e-points - spending them! As soon as you’ve collected 600 e-points we’ll automatically send you a paper voucher, which you can then redeem online. You also have the option online of redeeming e-points immediately for an order - starting here from just 250 e-points!


And now you know: being an Esprit Friend is something really special. :)

Simply login to your Friends account and edit your surname, address, e-mail address and telephone number under “My details”.

Simply login to your Friends account and edit your surname, address, e-mail address and telephone number under “My details”.

Simply log into your Friends account.

Simply log into your Friends account and select the option “Change password” under “My Friends account”. In the next step, you will be directed to change your password.

It happens every time!

It happens every time!

When placing an order, go to the shopping basket and click on “Go to checkout”, then on the next page select “Forgotten your password?” in the “With account” field. Second option: In the online shop, click on “Friends” and “Log in” and then click on “Forgotten your password?” again.
Now enter your email address or your Friends number and then you will receive an email in a matter of seconds. This email contains a link that you can follow to reset your password.

After this, you can simply continue shopping.

Simply contact our customer service if you’ve lost or damaged your Esprit Friends card. They will then make sure that you immediately receive a new card from us.

Simply contact our customer service if you’ve lost or damaged your Esprit Friends card. They will then make sure that you immediately receive a new card from us.

You can still continue collecting e-points until the new card arrives. Download our Esprit app from the Google Play Store or App Store to your phone.
Our app saves a digital copy of your Esprit Friends card, which you can show at the checkout in our stores. It’s even easier in our online shop: Simply login with your Esprit Friends number or e-mail address.


What are the conditions of participation for Esprit Friends?

1. ESPRIT FRIENDS PARTICIPATION

Operator of the Esprit Friends Program is Esprit Europe GmbH, Esprit-Allee, 40882 Ratingen, Germany, (hereinafter referred to as “Esprit”). Every natural person who has completed his/her 16th year of life and has his/her place of residence in the respective country in which membership is applied for can participate in the Esprit Friends program. To apply, the application form must be filled out completely in the mandatory areas, signed and handed in at the participating Esprit store. Online registration is possible at www.esprit.eu. Participation is free of charge.

2. OBJECT OF THE ESPRIT FRIENDS PROGRAM

The Esprit Friends program allows Esprit and other companies affiliated with Esprit to customize their products and services to the customers in a more targeted manner, and it offers you as the customer a number of benefits, such as:
• collecting loyalty points (hereinafter referred to as “E-Points”) during every purchase at Esprit companies as well as with other activities named by Esprit (e.g. interaction with social media portals, participation in community promotions, sharing of user-generated contents, participation in competitions, etc.)
• evaluation of your Esprit shopping behavior and your visit to the online shop and the Esprit app so that you can receive invitations to special events and vouchers that are customized to you in the online shop
• personal and individual communication and product recommendations in accordance with your shopping behavior, as a kind of “shopping consultant”
• personalized online shop and Esprit app, based on your interests
• redemption of your E-Points in the form of a discount in kind.

Therefore, for carrying out the conditions of participation and for your participation in the Esprit Friends program, it is necessary for Esprit to collect and evaluate your personal data regarding your purchases at Esprit companies and regarding your product interests as stated in the online shop and in the Esprit app. This is done with the purpose of personalizing this data, also by means using cookies and similar technologies. For this, Esprit cooperates closely with Esprit Retail B.V. & Co. KG (“Esprit Retail”), which operates the Esprit online shop and Esprit stores, as well as with Esprit Global Image GmbH (“Esprit Global Image”), which operates the Esprit app (both are also located at Esprit Allee, 40882 Ratingen, Deutschland). Esprit Global Image and Esprit Retail mutually transmit your personal data to Esprit, so that Esprit can provide the performance required within the scope of the Esprit Friends program. Due to this close cooperation, Esprit, Esprit Retail and Esprit Global Image are mutually responsible for the processing of your personal data, in order to provide the service within the scope of the Esprit Friends program. More information on how Esprit, Esprit Retail and Esprit Global Image process your personal data is found in the Esprit Friends Data Protection Declaration www.esprit.eu/support and here www.esprit.eu/support is a summary of the contract regarding the mutual responsibility of Esprit, Esprit Retail and Esprit Global Image.

In order to send you product information, offers and invitations by e-mail, Esprit, depending on the case, requires your express consent to do so, which you can provide in the participation form or on the Esprit website.

3. COLLECTING E-POINTS

For every purchase where you present a valid Esprit Friends Card (“Friends Card”) at the checkout of a Esprit store or Esprit outlet, or at an Esprit franchise store of an authorized external partner that is participating in the Esprit Friends program, or when you provide your Friends Card number in the online shop at www.esprit.eu, your personal Friends account will be credited with E-Points in the value of 3 % (1 % in Esprit outlet stores) of the purchase value. E-Points will expire when they are not converted into vouchers or used in our online shop within 12 months of date of purchase. One E-Points has the value of 1 euro ct. If you effect purchases with your Esprit Friends Card in a franchise store of an authorized external partner, it will transmit the necessary transaction data (goods, price, discount amount, place and time of purchase) to Esprit for a credit note, billing toward the external partner company, administration and pay-out of the discounts and administration of the Esprit Friends program.

4. REDEEMING E-POINTS

If, within 12 months after your first purchase as an Esprit Friend you acquire at least 600 E-Points, Esprit will send you a shopping voucher in the value of the E-Points collected in this time. With a purchase in our online shop, you can already redeem the E-Points with an account value of 250 E-Points. If you have received a shopping voucher, you can convert this to E-Points again in the online shop and then redeem it during online shopping. Esprit verifie

Always check pockets before washing!

Always check pockets before washing! A tissue, a note...these things can ruin a great washing experience. Don’t forget to close all zips on jackets and trousers so that the sharp teeth do not damage any other items. Any underwear or tights should be put in a washing bag so that you don’t have to waste any time untangling them later on.

Don’t be tempted to fill your machine to the brim. If it seems really full, you should take 1/4 out immediately. ;-) Washing machines that are too full don’t give their best performance.

Wool can quickly become matted or shrink if you do not wash it correctly, which is why washing it by hand is best.

Wool can quickly become matted or shrink if you do not wash it correctly, which is why washing it by hand is best. However, if you still want to use a washing machine, only wash at a maximum of 30°C on a special wool or hand wash programme and use a wool detergent where possible. But be careful! You still need to watch out for detergents containing enzymes even when hand washing and do not rub too hard. Do not leave it to hang after washing. Dry flat.


Viscose fibres wrinkle every time they are washed.

Viscose fibres wrinkle every time they are washed. The warmer the wash, the more the fibres become wrinkled. The surface becomes coarser and the silky smooth surface is no longer what it once was. Viscose items should therefore be ironed after every wash. Turn it inside out and iron with a damp cloth between the material and the iron. The fibres will retain their original shape and length if the maximum temperature indicated is not exceed and if they are not put in a dryer.

Linen always requires plenty of water from the washing machine.

Linen always requires plenty of water from the washing machine. It’s best to only hall-fill the machine. The material shrinks slightly as soon as it comes into contact with water. But don’t worry, its shape will automatically return when you iron it.

Speaking of ironing, linen items should still be a little bit damp when you iron them. Alternatively you can dampen the material a little beforehand.

Beware of lime! Linen does not like hard water or lime residue on the iron. It leads to stains, so try to avoid both.

Very dark jeans always lose colour during the first wash or the first wear.

Very dark jeans always lose colour during the first wash or the first wear. That is why they must not come into contact with other light coloured items of clothing. The colour is best preserved by turning your favourite jeans inside out before every wash.

Down poses two challenges: Washing and drying. Let’s start at the beginning.

Down poses two challenges: Washing and drying. Let’s start at the beginning.

First of all, leave the washing detergent on the shelf. It’s best to use a detergent especially for down. If you don’t have any, a wool detergent is also suitable. And on the subject of wool, you should also use your washing machine’s wool wash programme.

Once that’s done, turn your attention to drying. Down is stuck together and lumpy after being washed. The best thing to do is put it in the dryer at a low temperature. Even if the item feels dry after it has been in the dryer, always check that there are really no more lumps. If there are, give it a short break then put it back in the dryer for 20 minutes and repeat until all lumps have disappeared. It is better to have spent too much time in the dryer than too little. ;)

According to their labels underwired bras should only be washed by hand.

According to their labels underwired bras should only be washed by hand. If you do decide to put them in the machine, never wash them above 30 degrees and always select a delicate programme. Always use a clothes bag and do not use the spin cycle.

Never put bras in the dryer, instead simply leave them to air dry and stretch the under band at all 4 ends beforehand.

Always turn printed t-shirts inside out so that you get the most out of your item and the print.

Always turn printed t-shirts inside out so that you get the most out of your item and the print. This applies to both washing and ironing.

You can find all this information in the online shop with a simple click: Go to “more info” for our detailed product description.

The perfect look is one thing, but exactly how hard is it to preserve and what do I have to look out for? How is the item tailored, how does it fit, what material is it made from?
--> You can find all this information in the online shop with a simple click: Go to “more info” for our detailed product description.

Cotton is a simple fibre, but it still needs to be cared for.

Cotton is a simple fibre, but it still needs to be cared for. To make sure your cotton clothing does not shrink, do not wash it at a higher temperature than 40°. When ironing, it is advisable to moisten the cotton pieces beforehand or steam iron them.
Brightly coloured clothing should always be washed separately when washed for the first time.

Simply subscribe to our Esprit newsletter in the online shop by entering your e-mail address.

Simply subscribe to our Esprit newsletter in the online shop by entering your e-mail address.

You also have the chance to subscribe to the newsletter at the checkout after you’ve given us your personal details. Simply tick the Newsletter box.

You’ll receive a 10% voucher for your next order as a small thank you.

You’ll always be up-to-date.

You’ll always be up-to-date. You’ll receive invitations to events and specials promotions by e-mail, be notified of any competitions and informed of the very latest Esprit items and trends. Don’t miss out!

In every one of our newsletters you will find the header Service in the lower section. Click on the link there to take a break from receiving the newsletter.

In every one of our newsletters you will find the header Service in the lower section. Click on the link there to take a break from receiving the newsletter.

Naturally, you also have the possibility of contacting our customer service and our colleagues will be happy to take over the newsletter cancellation for you.